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Job Summary: The professional will be responsible for public service, ensuring efficiency and customer satisfaction through various administrative and support tasks. Key Highlights: 1. Public service and customer satisfaction 2. Full support for appointments and information 3. Document and payment management **Main Deliverables:** Public service. **Expected Results:** Efficient service \| Customer satisfaction Qualifications **Education:** Completed High School **Course:** Basic Computer Skills **Technical Knowledge:** Microsoft Office Suite Typing Patient registration, verification of examination request forms. Providing service while verifying examination request forms/authorizations, personal identification documents, health insurance authorizations, and directing patients to examination collection points. Handling telephone calls, WhatsApp messages, and emails. Scheduling examinations and advising patients on required preparation. Distributing specimen collection containers. Scheduling and verifying home-based specimen collection appointments. Printing and delivering examination results. Collecting payments for private consultations and issuing payment receipts. Issuing invoices, receipts, and other documents, and forwarding them to patients, companies, and responsible parties – Finance and Others. Requesting supplies from the warehouse department. Sending messages to partner companies.
