Job Summary: The Coordination Assistant performs internal administrative and operational routines, supporting customers and coordinators. Key Highlights: 1. Customer service and file organization 2. Support for managerial controls and credit processes 3. Focus on social transformation and community development We believe our employees constitute the most important element for transforming the reality of communities and entities still lacking public policies and access to citizenship. This is a position for our Talent Pool. INEC is seeking talented, passionate individuals who love what they do and aspire to go further. The Coordination Assistant carries out internal administrative and operational routine activities related to customer service and supports Unit Coordinators and Microcredit Agents in their responsibilities. If you are an organized professional driven by customer satisfaction, INEC is the place for you! Join this family — ESSENTIALLY MADE OF PEOPLE! **Responsibilities and Duties** **Duties for this position:** * Providing customer service and delivering information about products and services; * Conducting various inquiries and document control; * Document control and file organization; * Supporting unit-level managerial control monitoring; * Supporting the credit proposal approval process; * Performing other duties within your area of competence; **Requirements and Qualifications** Legal age (18 years or older); Education: Completed high school; **Required Knowledge:** Experience in administrative routines and public service; Willingness to travel between municipalities; Computer literacy and proficiency in Microsoft Office (Word, Excel, PowerPoint). **Additional Information** **Base Salary:** R$ 1\.712,11 Situational Remuneration; Working Hours: Monday to Friday (8:30 AM to 5:30 PM). **Benefits of Working at INEC:** Professional development and training program; Medical and dental plan; Emotional well-being program; Private pension plan; Meal allowance and Basic Food Basket allowance: R$ 1\.496,46; Wellhub; Daycare reimbursement; Life insurance. Bring your talent to INEC! Our Contacts: Agroamigo Regional Office – Vitória da Conquista, BA Phone: (77\) 98105\-7158 Email: rhagro\_vtc@inec.org.br Apply now and join our selection process. \#INECFEITODEGENTE Founded in 1993, the Northeastern Citizenship Institute (INEC) is a Civil Society Organization (CSO) focused primarily on sustainable community development across Brazil’s Northeast region. In 2003, its qualification as a Public Interest Civil Society Organization (OSCIP) enabled INEC to establish a partnership with the Bank of the Northeast (BNB) to implement microfinance programs. Since then, INEC has accumulated 20 years of experience in microcredit, having managed the Crediamigo program from 2003 to 2022 and the Agroamigo program since 2005 until today. In 2021, the international NGO Water.Org joined forces with INEC and BNB to facilitate access to water solutions through microcredit. In 2022, Agroamigo served 1\.410\.064 active clients across 2\.074 municipalities in Brazil’s semi-arid region. Beyond microfinance, INEC invests in socio-environmental initiatives, serving children, youth, and adults through projects that significantly contribute to sustainable development—based on income generation and social leadership—in alignment with the United Nations’ Sustainable Development Goals (SDGs). Currently, INEC employs over two thousand staff members across all states of Brazil’s Northeast and the northern regions of Minas Gerais and Espírito Santo. Join this team \#feitodegente and bring your talent to INEC!
João Silva
Indeed · HR
João Silva
Indeed · HR
