Job Summary: The Store Attendant supports customers by clarifying doubts, providing information, and resolving issues with effective communication, proactivity, and empathy. Key Highlights: 1. Serve customers in person, by phone, or via email 2. Resolve problems and conflicts efficiently and courteously 3. Participate in training sessions to improve customer service The Store Attendant role is responsible for delivering customer service, providing information, clarifying doubts, and resolving issues. The professional must possess strong communication skills, be proactive, and demonstrate empathy when handling diverse situations. * Serve customers in person, by phone, or via email, providing information about products and services * Record customer complaints, suggestions, and compliments * Resolve problems and conflicts efficiently and courteously * Participate in training sessions to improve customer service * Follow company policies and procedures to ensure service safety and quality * Maintain a clean and organized workplace
João Silva
Indeed · HR
João Silva
Indeed · HR
