




Job Summary: A support professional for analysts, responsible for handling and tracking requests, preparing briefings and reports, and disseminating content. Key Highlights: 1. Support analysts with recurring tasks and requests 2. Handle and track requests via Sydle 3. Prepare briefings, reports, and content dissemination ### **Job Description** #### **We are Vitru Educação!** Brazil's largest private distance learning (EAD) education institution and a national reference in both on-campus education and Medicine. Together as Vitru, Unicesumar, and Uniasselvi, we are dedicated to individual and collective development. Our priority is learning—we make knowledge a lifestyle! We aim to keep growing responsibly while maintaining the excellence and values that brought us here and will carry us forward! Would you like to join us in the Universe of Knowledge? * **Working hours:** 8 AM to 6 PM, Monday through Friday * **Address:** Avenida Guedner, 1610 (Unicesumar) **Job Objective:** Support analysts in performing recurring tasks and demands within the department. Handle and track requests via Sydle, ensuring all demands are fulfilled within SLA. **Responsibilities and Duties:** * Handle and track requests; * Support the preparation of briefings and reports; * Disseminate content across communication channels; * Organize and provide support for departmental and/or VP initiatives; * Assist in managing departmental tools and platforms; * Continuously update and align critical information essential for department operations; * Support the creation of simple and low-complexity content; **Requirements and Qualifications:** * Currently pursuing a bachelor's degree in Communication, Advertising, Marketing, Languages, Psychology, or related fields; * Experience in customer service and/or administrative routines; * Proficiency in basic Microsoft Office applications, especially Excel; **What You’ll Find Here:** ✅ Education scholarship covering **70% to 100%** (EAD, on-campus, and hybrid formats) for undergraduate and postgraduate studies for employees. ✅ Education scholarship covering **70%** (EAD, on-campus, and hybrid formats) for dependents' undergraduate and postgraduate studies. ✅ Education scholarships for **Master’s and Doctorate programs**, offering a **70% discount** (EAD, on-campus, and hybrid formats). ✅ **Extended Maternity and Paternity Leave**: Applicable to biological and adopted children, allowing more time with your newborn and adjustment to the new routine. ✅ **Birthday Day Off**: One paid day off during your birthday month! ✅ **Dental Plan** for employee, spouse, and children. ✅ **Pluxee Telemedicine**: Access to over ten specialist physicians for free online consultations! This benefit includes medical appointments, lab test requests and analysis, medical prescriptions, and medical certificates. ✅ **Apoio Pass**: **24/7 free support** from professionals in Nutrition, Psychology, Legal, Financial, and Social areas—also available for spouses and children up to age 24. ✅ **Discount Club** offering savings of **up to 60%**, with over **300 partner companies** in pharmacy, travel, courses, food delivery, electronics, and much more! ✅ **Transportation Allowance**.


