Job Summary: Perform external operational support activities, ensuring organization, cleanliness, and safety, while also providing customer service and guidance. Key Highlights: 1. Operational support and organization of the store's external areas. 2. Customer service and guidance, assisting with traffic flow and transportation. 3. Contributing to a safe, organized, and welcoming environment. Perform operational support activities in the store's external areas, ensuring organization, cleanliness, maintenance, and security of the parking lot, entrances, access routes, and circulation zones. Collect, sanitize, organize, and maintain shopping carts, baskets, and shopping boxes, ensuring their availability to customers. Provide customer service and guidance, assisting with merchandise transportation, vehicle and pedestrian traffic management, and other support activities related to customer service. Support the store's visual communication by installing and replacing posters and promotional materials; operate authorized equipment according to internal procedures; and contribute to maintaining a safe, organized, and welcoming environment, complying with occupational safety regulations, loss prevention measures, and other company policies. **Responsibilities and Duties** * Maintain the store's external areas—including the parking lot, sidewalks, entrances, and access routes—clean, organized, and well-maintained. * Collect shopping carts, baskets, and shopping boxes within the store premises and in the parking lot. * Sanitize shopping carts, baskets, and shopping boxes, performing minor maintenance tasks. * Remove debris and clean cart wheels whenever necessary. * Organize shopping carts and baskets in designated locations for customer use. * Guide customers on parking lot usage and access point locations. * Assist in managing vehicle and pedestrian traffic flow, reporting potential hazards to leadership. * Distribute and collect parking tickets, where applicable. * Install, replace, and organize posters, banners, and other store visual communication materials. * Operate authorized equipment, including starting and stopping conveyor belts, while adhering to safety procedures. * Assist customers with packing, packaging, and transporting purchases to their vehicles, when required. * Provide information and support to customers during their visit to the store. * Report incidents, damages, maintenance needs, or situations that may compromise safety or service to leadership. * Follow operational procedures, occupational safety regulations, loss prevention measures, and proper use of Personal Protective Equipment (PPE). * Perform other related duties compatible with this position. **Requirements and Qualifications** **Mandatory** ---------------- * Strong communication skills and courtesy in public interaction. * Organizational ability, responsibility, and commitment. * Availability for outdoor activities and constant physical movement. * Ability to work effectively in a team. ### **Desirable** * Completed elementary education. * Experience in customer service or operational activities. * Experience in supermarkets, shopping malls, or parking facilities. **Additional Information** **Benefits** -------------- * Meal Allowance * Life Insurance **Work Schedule** ----------- * 7 hours 20 minutes daily on a 6 days on / 1 day off rotating schedule, including Sundays and holidays as per the rotating shift roster.
João Silva
Indeed · HR
João Silva
Indeed · HR
