Logistics Customer Service Assistant - Marechal

Description

Job Summary: The Logistics Customer Service Assistant, known as a Green Angel, will provide external customer service, assist with product setup and usage, and manage hub-related activities including inventory and audits. Key Highlights: 1. External customer service at the point of sale 2. Assistance with product setup and correct usage 3. Inventory management, sorting, and organization at the operational hub Logistics is a **key\-point** in our mission to delight customers. After all, to achieve our goal of transforming the payment methods market, every detail must be considered. Our mission is to deliver the best and fastest service in the country. To achieve this, our area is responsible for managing the entire logistics chain (Supply, Systems, Last Mile, People, and Security), hands-on—from purchasing card machines to their effective delivery to our customers. **What it means to be a Logistics Customer Service Assistant \| GREEN ANGEL:** Known as Green Angels, this team’s mission is to serve our customers directly at their point of sale. Your primary activity is to provide external service to our users—both within the city of Marechal Cândido Rondon and across its coverage regions—assisting them with setup and correct usage of the products they contracted with us. Additionally, you will also be responsible for hub-based activities, supporting inventory management, equipment sorting, organization, and periodic inventory audits. **What we expect from you:** * Valid Class B driver’s license (car) held for at least 2 years; * Completed high school education. **What boosts your chances:** * Having completed or currently pursuing a technical or undergraduate degree in Logistics, Administration, Engineering, or related fields. * Experience in customer service. * Experience in logistics. **Work Schedule:** * Shift pattern: 5 days on, 2 days off (Monday to Friday) \| serving establishments open from 1 p.m. to 10 p.m. **\#Safety \-** To ensure our safety and that of third parties, we strictly comply with traffic rules and laws; we discuss safety topics at least twice per week; and we analyze safety indicators to map incidents and improve operations.