Collections Operator

Description

Job Summary: Collections Operator responsible for contacting clients, calculating overdue amounts, negotiating agreements, and tracking payments. Key Highlights: 1. Proven experience in collections and negotiation 2. Supporting colleagues through sharing experiences and best practices 3. Opportunity to make a difference in people's financial lives We are **Bari**, a group specializing in the Home Equity market, with over 30 years of experience in the full cycle of real estate credit origination and securitization. We aim to transform our customers' lives through intelligent financial products tailored to each need. To continue advancing toward our goal of **Being Brazil's leading reference in real estate-secured credit**, we need the best team. Respecting and valuing diversity is part of our culture, as we believe every story and experience matters. **Our positions are open to all individuals**, without distinction based on gender, race, color, age, sexual orientation, ethnicity, or disability. If you want to make a difference and help transform people's financial lives, join us! As a **Collections Operator at Cebraco**, your responsibilities will include: * Contacting clients to carry out collection activities; * Calculating overdue amounts, preparing spreadsheets, and formalizing debt collection using available tools; * Supporting colleagues by sharing experiences, guidance, and best practices; * Negotiating ongoing settlement agreements; * Tracking payment clearance of bank slips; Requirements: * Completed high school education or currently pursuing higher education; * Proven experience in collections and negotiation; * Basic knowledge of Excel; * Prior experience in the real estate sector will be considered an advantage. Benefits: Meal Allowance Food Allowance Transportation Allowance Health Insurance (no monthly premium deduction and no co-payment for you and your dependents) Dental Insurance (multiple plans and coverage options) Profit and Results Sharing (PLR) ️‍ ️ Wellhub: A comprehensive network of gyms, wellness apps, meditation, nutrition, and much more **Advantages:** Banking products with special conditions Bariclube: Partnerships with restaurants, gyms, universities, language schools, and more Bari Headhunter: Refer talent and get rewarded! Continuous learning environment 1:1 (feedback culture) Performance Evaluation and Individual Development Plan