E-commerce Assistant

Description

Job Summary: We are seeking an agile E-commerce Assistant to manage product registration, sales, and customer service in a dynamic environment at Cristais Tavares. Key Highlights: 1. Be part of Cristais Tavares' continuous growth. 2. Responsible for item registration and customer service. 3. Work in a collaborative and constantly growing environment. **If you possess excellent communication skills and seek a challenging and rewarding environment, this is the ideal opportunity for you!** **Join the Cristais Tavares team and be part of our continuous market growth. Apply now!** We are looking for an **E-commerce Assistant**, agile and attentive, who will be responsible for registering items on the online store and marketplaces, as well as handling our customers. Responsibilities: * Product registration * Order printing and verification * Filling out Excel spreadsheets * Listing products on the online store and marketplace platforms * Customer service via WhatsApp, email, phone, and social media * Managing and monitoring sales through marketplace channels * Answering customer inquiries about products via email, chat, and phone * Updating data in spreadsheets. Requirements: * Completed high school education; currently pursuing a bachelor's degree in Marketing, Advertising, or Administration is a plus * Experience in customer service * Good communication skills * Experience with e-commerce and marketplaces * Strong written communication skills * Enjoy working in a dynamic environment * Proficiency in Excel Working Hours: Monday to Friday, from 8:00 AM to 5:48 PM We Offer: * Collaborative and constantly growing work environment * Market-competitive salary * On-site cafeteria * Life insurance * Attendance bonus * Transportation allowance or transportation voucher * Benefit cards * Birthday bonus * Discounts at our physical stores * Partnership with ACIP (Pomerode Chamber of Industry and Commerce) * Discounts with partner establishments Job Type: Full-time CLT Salary: R$2.000,00 - R$2.500,00 per month Benefits: * Medical assistance * Dental assistance * Commercial partnerships and discounts * Free parking * Life insurance * Transportation voucher Work Location: On-site