Job Summary: Responsible for developing and implementing customer relationship strategies, managing portfolios, and providing financial consulting to the cooperative. Key Highlights: 1. Development and implementation of customer relationship strategies 2. Management of product and service portfolio 3. Financial consulting focused on the cooperative member's needs **Description and Responsibilities:** **Working Hours:** Monday to Friday, from 8 a.m. to 5 p.m., with a 1-hour break **Level:** Professional **Employment Type:** Permanent – CLT * Responsible for developing and implementing customer relationship strategies, including management of the product and service portfolio, support to business teams and PA-related processes, including PJ clients through marketing of existing portfolio products and services, as well as provision of financial consulting focused on the cooperative member's needs and the cooperative's results, aiming at profitability and portfolio expansion, promoting service quality, efficiency and standardization, achievement of established targets, and offering solutions in products and services compatible with customer expectations and loyalty within the scope of responsibility. **Requirements:** Completed or ongoing undergraduate degree (Fields: Administration, Economics, Accounting Sciences and/or related areas); CPA 10 certification; Proficiency in computer applications (Microsoft Office); Proficiency in negotiation of financial products and services; Proficiency in credit cooperative legislation; Proficiency in customer service techniques; Proficiency in the financial market; Proficiency in sales techniques; Proficiency in credit policies; Proficiency in Central Bank of Brazil (BACEN), Securities and Exchange Commission (CVM), and Brazilian Association of Financial and Capital Markets Entities (ANBIMA) regulations; Proficiency in financial mathematics; Proficiency in products and services (funding and credit, bank collections, etc). **Benefits:** Medical assistance, Dental assistance, Gym allowance, Daycare allowance, Education allowance, Clothing allowance, Corporate mobile phone, Profit-sharing, Private pension, Life insurance, Meal voucher, Food voucher, Transportation voucher