Browse
···
Log in / Register
Job Summary: The professional will be responsible for ensuring the stability and smooth operation of the IT environment, supporting end users, monitoring infrastructure, and continuously proposing improvements to the technological environment. Key Highlights: 1. Strategically and operationally support the Institute's IT operations 2. Ensure information security in the local environment 3. Contribute to IT Governance and ITIL practices **If you possess a creative and innovative mindset and wish to work at one of Brazil's largest science and technology institutes, this is your opportunity!** Come learn about SiDi and discover more about this opening. We are seeking proactive, dynamic, communicative professionals who enjoy teamwork to join our **\#SiDiers** team. The professional will be responsible for ensuring the stability and smooth operation of the IT environment, supporting end users, monitoring infrastructure, and continuously proposing improvements to the technological environment. **Responsibilities and Duties** * Strategically and operationally support the Institute's IT operations; * This professional will be responsible for ensuring the stability, security, and efficiency of the technological environment; constantly evaluating IT environment performance and proactively proposing improvements to prevent potential issues affecting users; * Support Institute users and infrastructure, assuming responsibilities and assisting in team and process development; * The professional will join the Service Desk team and benefit from centralized support provided by the headquarters, interacting with Infrastructure, Systems, Internal Development, and Information Security teams whenever necessary; * Provide advanced technical support for: Wired and wireless networks; Hardware and software; * Servers and client machines (Windows and Linux); * Administration and support for: Active Directory, Microsoft 365, Windows Server and Linux environments; * Ensure information security in the local environment; * Perform analysis, diagnosis, and repair of laptops and IT equipment; * Manage the local Data Center environment; manage relationships with and oversee IT vendors; * Support IT asset and solution procurement processes; * Support development and implementation projects for new solutions; * Contribute to IT Governance and ITIL practices; * Ensure compliance with IT policies, standards, and best practices. **Requirements and Qualifications** * Solid experience in corporate IT support and administration; * Advanced knowledge of: TCP/IP networking, switching, wireless technologies, Windows Server and Linux, Active Directory, Microsoft 365; * Information Security; Experience with ITIL and IT Governance best practices; Experience managing IT vendors and contracts; * Experience providing user support in a corporate environment; * Familiarity with Artificial Intelligence tools. **Academic Background:** * Currently enrolled in the penultimate or final year of a Bachelor's degree in Computer Science, Computer Engineering, or a related field. **Preferred Qualifications**: **Language**: Intermediate English (reading, speaking, and writing) **Additional Information** Opportunity for **On-site** work in **Recife\-PE**. **What We Expect From All \#SiDiers:** Embrace new ideas Maintain open and direct communication Continuously develop yourself Always strive for excellence Collaborate to build together Think big, act fast **What We Offer?** * **Work-Life Balance:** 40-hour weekly schedule under CLT regime, flexible hours with hybrid work model (4 days in-office, 1 day remote); * **Well-being:** Gympass (WellHub), workplace fitness classes, Quick-massage, and psychological support; * **Healthcare:** Medical and dental insurance for you and your family; * **Children:** Daycare allowance for miniSiDiers, 120-day maternity leave, and extended paternity leave; * **Future Planning:** SiDi co-invests with you in private pension plans; * **Education:** Study and specialization incentive program; language fluency development support; weekly lectures on global *trend topics*; * **Meals:** Flexible meal and food allowances; * **Transportation:** Transportation subsidy/assistance for commuting to SiDi, plus parking for those working onsite; * **Recognition:** Annual performance bonus and awards for SiDiers who achieve outstanding results; * **Diversity:** Committees focused on Well-being, Diversity, Mental Health, Social Impact, Sustainability, and Women in Technology; * **Modern Offices:** Relaxed, collaborative environments with social areas, decompression rooms, kitchens, and coffee machines; * **Want More?** Dozens of partnership benefits and discounts! For us, inclusion is not merely about adding another person to our team—it’s about integrating diverse perspectives and unique characteristics. It is precisely through this blend of techniques, skills, and life stories that we draw inspiration to align multiple viewpoints toward a shared horizon—always moving forward. We foster an environment of equal opportunity, regardless of gender, sexual orientation, religion, or disability. **All our positions are open to candidates with disabilities (PCDs).** #### **JOB CODE: 5877 \- N1** **We are one of Brazil's largest science and technology institutes, with over 800 growing SiDiers across Campinas, Manaus, and Recife—the country's largest technology parks and innovation hubs.** Because those who aspire to create world-changing projects cannot stop evolving themselves. In **20 years of history**, we have specialized in solving problems and boast a portfolio of **over 1,100 projects**, impacting millions of lives—bringing innovation to life and making the future happen now.
