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Job Summary: We are seeking proactive and motivated professionals to provide front-desk service, organization, and support for academic-administrative processes in a school environment. Key Highlights: 1. Transforming lives through education in an award-winning educational network 2. Collaborating as a team with enthusiasm and dynamism 3. Supporting the enrollment cycle and academic processes **We are Coleguium — a network of 20 schools united by a shared purpose: transforming lives through education.** We seek individuals who share this vision and wish to join a team that believes in the school’s power as an agent of change. We look for proactive professionals who possess enthusiasm, enjoy teamwork, and feel motivated by the dynamic nature of the school environment. We have achievements that fill us with pride — especially in ENEM 2024 (according to INEP microdata): **We are the #1 school in Minas Gerais and Belo Horizonte, and rank among the top 10 schools in Brazil — holding the 7th position nationally!** These results stem from serious, consistent, and committed work at every stage of the students’ academic journey. What sets us apart? We do not select students for admission. We do not restrict the year of entry. We believe in each student’s potential — and accompany them consistently, with active listening and excellence, throughout their entire academic trajectory. **Our performance stands as living proof that our pedagogical approach is effective, solid, and truly transformative.** **If you believe in the power of education and want to be part of this story, join us!** **Responsibilities and Duties** * **Front-desk service and welcoming:** Receive and assist visitors in person and via communication channels (telephone, e\-mail, WhatsApp/Blip), ensuring a courteous, empathetic, and values-aligned demeanor. * **Information, recordkeeping, and security:** Know and convey unit-related information; register entries and exits of people; follow access protocols; schedule appointments. * **School documentation:** Organize, request, archive, and manage student documents; issue declarations; submit support tickets; assist the library. * **Academic\-administrative processes:** Support transfers, contract terminations, service cancellations, billing, and payments — adhering to established workflows, deadlines, and formal rules. * **Enrollment and recruitment cycle:** Actively participate in the enrollment cycle: front-desk service, negotiation according to established rules, registration in Sismat, enrollment blitzes, and prevention of duplicate registrations. * **Professional conduct and internal collaboration:** Act ethically, communicate appropriately, maintain workspace organization, complete required trainings, support core departments, and assist in school events. **Requirements and Qualifications** * Education: **Completed High School** * Prior experience in customer service is desirable * Proficiency in Excel is desirable * Teamwork * Dynamism * Organization **Additional Information** **Unit** Coleguium Educational Network **Working Hours** 44 hours per week (Monday to Friday \+ instructional Saturdays) **Salary** R$1\.686,49 **Benefits** Transportation allowance; Basic food basket allowance (R$140 starting from the first month worked); 100% Coleguium tuition scholarship for school-age children (excluding bilingual program units); Discount on Unimed health and dental insurance (co-payment plan); 40% scholarship for courses or undergraduate studies through the SAAEMG union; PLR (Profit and Results Sharing) linked to individual performance and achievement of the unit’s enrollment-cycle goals. Present in Minas Gerais and Pará, we are the school entrusted with the mission of delivering high-quality education grounded in respect and inclusion — shaping conscious citizens prepared to transform their own lives and the world. To achieve our goal, we rely on a team passionate about education’s transformative power and deeply aware of what it means to be a school today — prioritizing students above all else. Here, you will find: **WELCOMING ENVIRONMENT** We focus on students, treat everyone with care, and recognize that each family has a unique story — therefore, we tailor our approach individually, always with open arms. **AUTONOMY** Our network empowers students to become drivers of their own growth within the school. We encourage students to earn their own merits. **STUDY** Coleguium upholds academic excellence at every stage of the student’s journey. This also translates into fostering a love for learning and celebrating each student’s effort. **RESPECT** We prepare students to make responsible and conscious choices — considering the well-being of everyone around them — through reflection, critical thinking, and empathy. If you dream of working to transform lives and rewrite stories, your place is at Coleguium.
