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Job Summary: As a Store Assistant, you will attend to and assist customers, complete purchases, operate the cash register, offer financial services, process returns and exchanges, and organize the sales floor to deliver an enchanting shopping experience. Key Highlights: 1. Focus on customer enchantment and effective solutions 2. Dynamic involvement in sales and store organization 3. Opportunity to work with fashion and digital tools We are looking for a **Store Assistant** to join our outstanding Renner Stores team! As a **Store Assistant**, your mission is to place the customer at the center of everything you do — both during the sales process and at the point of purchase — going above and beyond their needs to provide effective, surprising solutions that foster true enchantment. **Responsibilities and Duties** * Enchant customers throughout the sales process by providing attentive and timely assistance; * Support customers during the purchase completion process; * Handle cash and card payments; perform cash register opening and closing procedures; * Offer financial services such as credit cards and installment plans; * Process returns and exchanges; * Carry out daily restocking and department organization tasks; * Assist with labeling products in stock with price tags and item codes; * Assist customers in fitting rooms to ensure the best possible shopping experience; * Organize the sales area and window displays according to merchandising standards; * Encourage customers leaving the store to share feedback about their service experience via the Encantômetro; * Provide general public service. **Requirements and Qualifications** * Completed high school education; * Passion for customer service; * Availability to work on weekends; * Affinity with fashion; * Comfort using digital tools. **Additional Information** **And what benefits do we offer?** **For your health and well-being:** * Comprehensive medical and hospital plan including obstetrics, available to all hierarchical levels, covering all procedures listed by ANS (National Supplementary Health Agency – www.ans.gov.br); * Dr. Be (telemedicine, telepsychology, nutritional coaching, and sports coaching), free of charge for employees and dependents; * Dr. Be Gestante, supporting pregnant employees and dependents up to week 32; * Wellhub (Gympass) with a Free-tier plan option; * Programs and campaigns designed to promote self-care, health, and well-being for employees and their families (Saúde em Dia, Oncological Support Program, Psychosocial Support and Guidance for Victims of Domestic Violence). **To simplify your daily life:** * Transportation allowance; * Meal vouchers; * Multi-store credit card; * Employee discount of up to 20% on purchases at our Renner, Youcom, Ashua, and Camicado stores. **For flexibility and routine:** * Balance methodology applied jointly with leadership and teams to strengthen communication and recognition, well-being, and work style/tools. **Learn about our Ser (Renner S.A. Employees’ Association):** **Founded in 1986, Ser promotes and drives initiatives focused on social, cultural, and well-being development.** **Member employees enjoy differentiated services, a discount club, and benefits with over 200 partner companies across education, health, food, leisure, and entertainment. Check out our main partnerships!** * Dental plan; * Life insurance; * Up to 35% discount at pharmacies; * Pet care partnership; * Movie tickets and much more. **People with disabilities are welcome in all our opportunities.** What enchants you? Beyond being the largest fashion retailer in the country, we are an Ecosystem where we create the future, innovate, and solve diverse challenges. Every day, we learn something new, develop skills, and refine talents. Here, we foster a strong sense of belonging, respect diversity, and collaborate in an environment where we care for each other and are cared for. Environmental and social awareness guides all our actions, reflecting our clear commitment to employees, customers, and suppliers. Together, we bring enchantment to over 600 stores across five Brazilian states, plus Argentina and Uruguay. **If what enchants you is learning, sharing, and teaching; if what enchants you is respect, diversity, and inclusion — this is your place.** **Join our team of 24,000 employees united to enchant alongside the brands Renner, Camicado, Youcom, Ashua, Repassa, and Realize.** **So, are you ready to create responsible fashion with us?** **\#WhatEnchantsYouEnchantsUs**
