OPERATIONS ANALYST – SCHEDULING

Description

Job Summary: Operations Analyst focused on scheduling, responsible for transportation documentation, fleet control, driver dispatch, and performance analysis. Key Highlights: 1. Full management of transportation and fleet documentation 2. Analysis and resolution of operational inconsistencies 3. Participation in strategic meetings with clients **OPERATIONS ANALYST – SCHEDULING** **Responsibilities:** \> Request and issue CT-e (Electronic Freight Bill), ensuring accurate billing for all deliveries; \> Generate transportation documents and verify invoices, receipts, and bills of lading; \> Validate final billing to ensure correct charging for services rendered; \> Update drivers and vehicles in the system (e.g., KMM) to ensure accurate trip registration; \> Manage fleet documentation, scheduling maintenance stops and timely license regularization; \> Monitor coupling and uncoupling checklists, directing requests to the maintenance department; \> Approve drivers for trips and inform them of the scheduled itinerary; \> Submit monitoring requests to the insurance provider; \> Report estimated arrival status and communicate any unforeseen events occurring en route; \> Analyze customer departures and arrivals, resolving identified inconsistencies; \> Monitor and analyze route deviations, unattended customers, and incidents to support monthly KPI closure; \> Track and analyze the number of customers served, scheduled, canceled, and additional ones for accurate performance evaluation; \> Analyze and upload data from handheld devices used by drivers on routes; \> Participate in operational meetings with clients to align cargo requirements and scheduling adjustments. **Desired Qualifications:** * Bachelor’s degree completed or in progress in Business Administration, Logistics, or Production Engineering. * Intermediate/advanced Excel skills; **Salary: Salary expectation + comprehensive benefits package.** Working Hours: * 12x36 shift schedule – Day or Night shift Employment Type: Full-time, CLT (Consolidation Labor Laws) Compensation: Starting from R$3\.000,00 per month Benefits: * Medical assistance * Dental assistance * Life insurance * Meal allowance * Transportation allowance Selection Question(s): * What is your salary expectation? * Do you prefer night or day shifts? Work Location: On-site