Description
Job Summary:
Join a growing team that delights customers, supports the sales process, and contributes to store organization.
Key Highlights:
1. Opportunity for talent growth and development
2. Focus on customer delight and empathetic service
3. Appreciation of diversity and innovation
Do you want to join a large, dynamic team at a company that never stops growing?
If you enjoy challenges, are communicative, like interacting with people, and seek professional growth, don’t miss this opportunity — **we want to connect with you!**
So, join our selection process for a **Customer Service Representative position at Panvel.**
We value diversity and innovation, making us even more complete.
Therefore, if you have a disability, belong to a diverse group, or are over 50 years old, **\#joinPanvel**
**Responsibilities and Duties**
* Delight customers during service interactions by providing differentiated assistance with empathy, promoting the private label brand and the company’s unique strengths;
* Support customers throughout the purchase completion process;
* Handle cash receipts, including opening and closing the cash register;
* Assist in receiving, stocking, and monitoring product expiration dates in-store;
* Perform daily routines of storage, restocking merchandise and products according to established standards;
* Maintain store and products organized per Panvel standards;
Provide support for store administrative tasks when necessary.
*
**Requirements and Qualifications**
* Completed high school education;
* 18 years of age or older;
* Availability to work on a rotating 6x1 schedule (including Saturdays, Sundays, and holidays);
* Availability to work afternoon and night shifts (store closing);
* No prior experience required, as we are a talent-development company. Experience is a plus.
**Additional Information**
What benefits package do we offer?
* Transportation Allowance
* Meal Allowance
* Unimed Health Insurance (options: outpatient or hospital coverage)
* Employee Association (Dental Care \+ benefits)
* Performance Bonus
* PLR — Profit and Results Sharing Plan
* Pharmacy Assistance (10% to 40% discount)
* Gympass discount
* Growth Opportunities (we invest heavily in people, offering you the chance to assume new roles)
Immediate start availability.
Caring is at our core. For over 55 years, we’ve been building a story centered on what matters most: people. Whether through retail, distribution, or our products and services, we’re committed to delivering health and well-being to our customers, employees, investors, and partners — always and in the best possible way.
We work daily to build a more balanced society and environment, envisioning, above all, a better world.
Our mission: To provide health and well-being to people.
Our vision: To be the best in health and well-being products and services — sustainably and innovatively.
Our values: Ethics, Teamwork, People Development, Excellence in Service, Agility, and Commitment to Results.
The Panvel Group comprises three businesses:
The **Panvel Pharmacies**, the largest pharmacy chain in southern Brazil, with over 600 stores selling medicines and hygiene and beauty products. We operate across multiple cities in Rio Grande do Sul, Santa Catarina, Paraná, and São Paulo.
The **Distribution Center (DC)**, one of Brazil’s leading pharmaceutical distributors and the country’s pioneer in this segment. Our Distribution Centers are located in Eldorado do Sul/RS and São José dos Pinhais/PR.
The **Lifar Industrial Pharmaceutical Laboratory**, a division focused on developing and manufacturing cosmetics, medicines, and food products — producing not only for major brands but also for Panvel’s own private label.