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Job Summary: We are seeking a Store Assistant to delight customers, support sales and after-sales processes, and perform store routines with a focus on customer service. Key Highlights: 1. Focus on delighting customers and delivering the best shopping experience 2. Diverse responsibilities, from cashier duties to store organization and fitting rooms 3. Opportunity to work in an environment that values learning and diversity We are looking for a **Store Assistant** to join our super team at Renner stores! The mission of the **Store Assistant** is to place the customer as top priority—both in sales and in completing transactions—with full commitment to exceed their needs and deliver effective solutions that surprise and delight them. **Responsibilities and Duties** * Delight customers throughout the sales process by providing attentive and timely assistance; * Support customers during purchase completion; * Handle cash receipts and perform cash register opening and closing; * Offer financial services such as credit cards and installment plans; * Process product exchanges; * Perform daily restocking and department organization tasks; * Assist in labeling products with prices and codes in inventory; * Assist customers in fitting rooms to ensure the best shopping experience; * Organize sales areas and window displays according to merchandising standards; * Encourage customers leaving the store to share feedback about their service experience via the “Encantômetro”; * Provide general public service. **Requirements and Qualifications** * Completed high school education; * Passion for customer service; * Availability to work on weekends; * Interest in fashion; * Proficiency with digital tools. **Additional Information** **And what benefits do we offer?** **For your health and well-being:** * Comprehensive medical and hospital plan—including obstetrics—for all hierarchical levels, covering all procedures listed by ANS (National Supplementary Health Agency – www.ans.gov.br); * Dr. Be (telemedicine, telepsychology, nutritional coaching, and sports coaching), free of charge for employees and dependents; * Dr. Be Gestante, supporting pregnant employees and dependents up to week 32; * Wellhub (Gympass) with a Free plan option; * Programs and campaigns designed to promote self-care, health, and well-being for employees and their families (Saúde em Dia, Oncological Support Program, Psychosocial Support and Guidance for Victims of Domestic Violence). **To simplify your daily routine:** * Transportation allowance; * Restaurant vouchers; * Multi-purchase credit card; * Employee discount of up to 20% on purchases at our Renner, Youcom, Ashua, and Camicado stores. **For flexibility and work-life balance:** * Balance methodology applied with leadership and teams to strengthen communication, recognition, well-being, and working styles/tools. **Learn about our Ser (Renner S.A. Employees’ Association):** **Founded in 1986, Ser promotes and drives initiatives focused on social, cultural, and personal development and well-being.** **Member employees enjoy differentiated services, a discount club, and benefits through over 200 partner companies across education, health, food, leisure, and entertainment. Explore our main partnerships!** * Dental plan; * Life insurance; * Up to 35% discount at pharmacies; * Pet care partnership; * Movie tickets and more. **People with disabilities are welcome in all our opportunities.** What delights you? Beyond being the country’s largest fashion retailer, we are an Ecosystem where we create the future, innovate, and solve diverse challenges. Every day, we learn something new, develop skills, and refine talents. Here, we foster a strong sense of belonging, respect diversity, and collaborate in an environment where we care for and are cared for. Our environmental and social awareness guides every action—we hold clear commitments to our employees, customers, and suppliers. Together, we bring delight to over 600 stores across five Brazilian states, as well as Argentina and Uruguay. **If what delights you is the opportunity to learn, share, and teach—if what delights you is respect, diversity, and inclusion—this is your place.** **Join our team of 24,000 employees united to delight customers alongside the brands Renner, Camicado, Youcom, Ashua, Repassa, and Realize.** **So—will you help us create responsible fashion with us?** **\#WhatDelightsYouDelightsUs**
