Job Summary: Provide personalized customer service to identify visual needs, offer solutions in optical products, and ensure customer satisfaction, loyalty, and store goals. Key Highlights: 1. Personalized and courteous customer service 2. Assistance in selecting optical products 3. Collaboration to achieve sales targets Deliver personalized customer service, identify customers' visual needs, and offer solutions in optical products—including frames, lenses, and accessories—to ensure customer satisfaction and loyalty, as well as contribute to achieving store goals. \* * Greet and serve customers courteously and attentively; \* * Identify visual needs and advise on the most suitable products, such as lenses and frames; \* * Present each product’s unique features, including lens characteristics, frame materials, and designs; \* * Assist customers in selecting frames that match their personal style and preferences; \* * Complete sales transactions, issue orders, and track the status of ordered products; \* * Ensure accurate recording of sales in the store’s system; \* * Maintain organization and cleanliness of the sales area and display units; \* * Assist with restocking, organizing, and inventory counting; \* * Follow up on post-purchase customer satisfaction and provide support for any questions or necessary adjustments; \* * Participate in customer loyalty initiatives and promotional campaigns; \* * Collaborate to meet individual and store-wide sales targets; \* * Actively participate in training sessions and meetings to continuously improve service quality and performance. Employment Type: Full-time CLT Compensation: R$1\.518,00 \- R$3\.000,00 per month Benefits: * Meal allowance * Transportation allowance
João Silva
Indeed · HR
João Silva
Indeed · HR
