RESPONSIBILITIES AND DUTIES Conduct sales of plans, devices, accessories, and services via telephone; register customers; and record sales in the system. Approach customers in a polite and courteous manner, prioritizing their well-being within the service environment. Interact with customers to develop negotiation strategies, aiming to understand them and identify their needs. Offer products and services tailored to each customer's specific situation, providing as much information as possible to minimize discomfort regarding the purchase. Use digital platforms to retrieve the customer's telephony history and accurately record information aligned with the agreed-upon request. Guide the negotiation to closure, emphasizing what the consumer has purchased to fulfill their initial objective. Follow up and assist the customer after the sale to foster loyalty. Fully participate in training programs focused on the area to enhance knowledge and skills, achieving satisfactory performance results. REQUIREMENTS AND QUALIFICATIONS Completed High School; Preferred: Sales experience; Minimum Education Level: High School (Secondary Education) * Health and Dental Insurance after 3 months * Life Insurance * Transportation Allowance * Performance-Based Bonus
João Silva
Indeed · HR
João Silva
Indeed · HR
