Mechanic Assistant

Description

Job Summary: This position supports the workshop team in delivering services with quality and efficiency, ensuring customer satisfaction and compliance with internal standards. Key Highlights: 1. Support the workshop team to ensure service quality and efficiency 2. Work autonomously with a focus on customer satisfaction 3. Ensure customer well-being during their stay **Job Mission** * Support mechanics and other workshop team members in service execution, ensuring quality and efficiency, contributing to customer satisfaction and loyalty while adhering to internal policies and occupational health and safety regulations. **Your Daily Responsibilities** * Provide general support for departmental activities, work autonomously, and comply with assigned instructions and deadlines; * Conduct initial customer intake, complete checklists to assess needs and prepare estimates; * Receive vehicles arriving via tow truck, perform checklists, and schedule services; * Perform operational support tasks such as tool organization and tire mounting; * Deliver high-quality services within scheduled deadlines, in accordance with internal policies and standards; * Ensure customer well-being during their stay at the workshop, directing them to the waiting area, arranging alternative services, etc.; * Comply with workplace rules and procedures, including workstation cleaning, personal hygiene, completion of training courses, use of PPE, etc.; **What You Need to Have** * Completed high school; * Experience in light vehicle maintenance (preferred); * Strong communication and interpersonal skills; * Driver's License Category B (mandatory). **Our Benefits:** * Medical and dental plans, meal allowance, life insurance, transportation allowance, pharmacy assistance, Wellhub (Gympass), MediQuo (telemedicine), Chevrolet product and service bonuses, SESC benefits (leisure, hospitality, nutrition, sports), and other partner offerings. **We’re Proud of Our Story!** We are the largest Chevrolet dealership network in the interior of Minas Gerais and are seeking new talents to join our team. Our customers are fundamental to our success, which is why they are always at the center of our decisions. We value the professional growth of every team member, believing that together we can achieve great accomplishments. Our commitment is to grow together, continuously pursuing improvement. We are dedicated to becoming the leading reference in automotive products and services. Would you like to take on this challenge with us? Employment Type: Permanent CLT Benefits: * Medical assistance * Dental assistance * Life insurance * Meal allowance * Transportation allowance Selection Question(s): * Do you have experience in light vehicle maintenance? * What is your salary expectation? License/Certification: * Driver's License Category B (Mandatory) Work Location: On-site