




Job Summary: Take your career to new heights as a Process Analyst, working on process mapping, optimization, and quality methodologies to solve problems. Key Highlights: 1. Process mapping and optimization 2. Application of quality methodologies (Lean, Six Sigma, BPM) 3. Opportunity to develop critical thinking and teamwork skills Join Voa: Embrace your world! If you want to thrive in an environment where your career can soar, this is the place for you! We have an opportunity waiting for you: Position: Process Analyst Requirements: • Completed bachelor's degree in Administration, Production Engineering, Quality Management, Telecommunications, or related fields; • Experience in process mapping and optimization; • Knowledge of quality methodologies (Lean, Six Sigma, BPM); • Proficiency with process modeling tools; • Analytical ability and critical thinking for problem solving; • Teamwork skills and ability to influence stakeholders; • Residency in Novo Hamburgo or neighboring cities; Preferred Qualifications: • Experience in the telecommunications sector; • Knowledge of ANATEL regulations and industry best practices in telecommunications; Voa Benefits: Meal allowance Transportation allowance Attendance bonus Special internet plan Hospital and dental health insurance We value diversity and believe everyone has a place to soar and grow with us — all applications are welcome. Come soar with us! Minimum Education Level: Bachelor's Degree * meal allowance * transportation allowance * hospital and dental health insurance * attendance bonus


