CONSULTANT

Description

Job Summary: Professional responsible for active client prospecting, scheduling visits, tracking the customer journey, and updating the CRM. Key Highlights: 1. Opportunity for active prospecting and scheduling of commercial visits. 2. Support in tracking the customer journey with full and senior teams. 3. Work with broadband internet, fiber optic, and digital solutions. **Description and Responsibilities:** **Schedule:** To be informed during the interview **Level:** Not specified **Employment Type:** Permanent – CLT * Active prospecting: Conducts active prospecting of small clients. * Scheduling visits: Presents services and schedules commercial visits. * Customer follow-up: Supports full and senior teams in tracking the customer journey. * Support referral: Directs customers to appropriate support channels. * CRM updates: Updates the CRM with leads and sales status. * Installation feedback: Collects basic feedback regarding the initial installation. **Requirements:** * Experience in external sales, corporate customer service, or business customer support is a plus. * Desired: Experience in prospecting PJ (legal entity) clients. * Basic knowledge of broadband internet, fiber optic, and digital solutions. * Proficiency in Microsoft Office (especially Excel) and CRM systems. * Basic understanding of consultative selling and negotiation techniques. * Completed high school education **Benefits:** To be informed during the interview