CONSULTANT

Description

Job Summary: The professional will be responsible for active client prospecting, scheduling visits, tracking the customer journey, and updating the CRM. Key Highlights: 1. Focus on active prospecting and scheduling of commercial visits. 2. Support in tracking the customer journey and updating the CRM. 3. Requires basic knowledge of broadband internet and digital solutions. **Description and Responsibilities:** **Schedule:** To be informed during the interview **Level:** Not specified **Employment type:** Permanent – CLT * Active prospecting: Conducts active prospecting of small clients. * Scheduling visits: Presents services and schedules commercial visits. * Customer follow-up: Supports full-time and senior teams in tracking the customer journey. * Support referral: Directs customers to support channels. * CRM updates: Updates the CRM with leads and sales status. * Installation feedback: Collects basic feedback regarding the initial installation. **Requirements:** * Experience in field sales, corporate customer service, or business customer support is a plus. * Preferred: Experience in PJ (legal entity) client prospecting. * Basic knowledge of broadband internet, fiber optics, and digital solutions. * Proficiency in Microsoft Office (especially Excel) and CRM systems. * Basic understanding of consultative selling techniques and negotiation. * Completed high school education **Benefits:** To be informed during the interview