Technical Support Analyst

Description

Job Summary: Tga Sistemas is seeking a Technical Support Analyst to provide customer service, resolve issues, install, configure, and update software, and perform preventive maintenance. Key Highlights: 1. Customer service via phone, chat, and in-person 2. Troubleshooting system configuration issues 3. Software installation, configuration, and updates Tga Sistemas believes that talented individuals deserve opportunities. We are currently hiring for a Technical Support Analyst position. Description of Activities to be Performed: * Provide customer service via phone, chat, and in-person; * Resolve configuration-related issues; * Install, configure, and update software; * Perform preventive maintenance; * Perform configurations according to customer requests; * Conduct preliminary assessments and evaluations of customer requests; Educational Requirements * Bachelor's degree * Technologist degree * Postgraduate degree * Technical education