TECHNICAL SUPPORT

Description

Job Summary: A technical support professional responsible for performing maintenance, configuration, and monitoring of IT equipment, networks, and security, as well as supporting IT infrastructure. Key Highlights: 1. Perform preventive maintenance and configuration on IT equipment 2. Provide technical support to users, both on-site and remotely 3. Monitor and ensure network security, stability, and proper operation **Description and Responsibilities:** **Schedule:** To be informed during the interview **Level:** Not specified **Employment Type:** Permanent – CLT * Perform preventive maintenance and configuration on IT equipment * Perform equipment cleaning and maintenance; * Configure, administer access rights and permissions, and monitor as required * Manage users, permissions, and security policies * Provide technical support to users, both on-site and remotely; * Monitor and ensure network security, stability, and proper operation; * Support implementation and maintenance of IT infrastructure; * Record all support activities and maintain up-to-date technical documentation; * Provide customer service on an occasional basis, when necessary. **Requirements:** * Completed high school education * IT knowledge or related fields preferred * Knowledge of IT equipment maintenance * Teamwork skills * Computer proficiency **Benefits:** No benefits specified