Sales Representative

Description

Job Summary: The Fast Tennis Sales Representative initiates first contact with prospective students, presents the teaching methodology, clarifies questions, and guides customers toward enrollment or scheduling a trial lesson. Key Highlights: 1. Promote health, well-being, and fun through sports. 2. Directly contribute to the growth of the student base. 3. Provide consultative service by understanding the customer's profile. Job Description: **Fast Tennis** was founded with a clear purpose: **to promote health, well-being, and fun through sports**, making tennis accessible, dynamic, and engaging for everyone. By 2028, we aim to become the largest tennis academy network in Latin America! **Role Summary** The Fast Tennis Sales Representative is responsible for initiating first contact with prospective students and individuals interested in the unit’s services. This role involves presenting the teaching methodology, clarifying questions, identifying needs, and guiding customers toward enrollment or scheduling a visit/trial lesson. The representative directly contributes to growing the student base and strengthening relationships with the public. **Key Responsibilities** * **Make proactive calls** to leads generated by marketing, social media, partnerships, and internal campaigns. * **Handle inbound calls**, clarifying questions about plans, pricing, schedules, and teaching methodology. * **Present Fast Tennis services**, highlighting benefits, differentiators, and opportunities. * **Schedule trial lessons and visits**, ensuring a continuous flow of prospective students to the unit. * **Record information in the system**, keeping data updated and organized. * **Conduct structured follow-ups**, re-engaging contacts who expressed interest but did not convert. * **Monitor conversion metrics** and continuously work to improve results. * **Focus on targets**, maintaining discipline, call volume, and service standards. * **Support commercial initiatives** and specific campaigns from the unit and franchisor’s marketing team. * **Provide consultative service**, understanding the customer’s profile and recommending the most suitable plan. **Desired Profile** * Clear, articulate communication and strong phone presence. * Commercial mindset, persuasive approach, and results orientation. * Organizational skills to manage a high volume of leads. * Proactivity and energy to deliver motivating service. * Basic knowledge of sales and customer service techniques (preferred). * Prior experience in telemarketing, sales, or customer relationship management is a plus. **Important Competencies** * Goal-oriented focus * Agility and resilience * Strong active listening * Ability to overcome objections * Professionalism and courtesy * Adaptability to diverse customer profiles **Benefits:** We value the well-being and development of those who make everything happen here. Therefore, we offer a comprehensive benefits package designed to support your health, simplify daily life, and encourage an active lifestyle: If you are organized, communicative, and eager to grow alongside a group that promotes health, well-being, and fun through sports, **join Fast Tennis.** Employment Type: Full-time CLT Compensation: R$1.518,00 – R$4.826,77 per month Work Location: On-site