Description
Job Summary:
This professional will lead and guide a team, ensuring the quality of activities and processes across departments, contributing to the team's continuous development and managing operational demands.
Key Highlights:
1. Lead and guide the team in executing activities
2. Monitor and ensure process quality
3. Contribute to the team's continuous development
Description:
MANDATORY TECHNICAL REQUIREMENTS
* Completed high school education;
* Prior experience in this role.
DESIRED TECHNICAL REQUIREMENTS
* Minimum of 1 year of experience as a team leader is desirable;
* Minimum of 6 months of experience in the hospital sector and/or hospitality services is desirable;
* Basic computer literacy;
* Completion of a leadership training course.
Lead and guide the team in performing routine activities;
Monitor and ensure the quality of processes and tasks performed across departments;
Identify demands and propose solutions for internal and external customers;
Contribute to the team's continuous development;
Determine team size, work schedules, and task distribution;
Perform operational activities according to the assigned service schedule;
Conduct daily inspections of beds and circulation areas, ensuring organization and cleanliness;
Identify maintenance needs and notify the responsible person to issue a Service Order;
Monitor compliance with the Daily Activity Plan (PAD) and the use of cleaning check\-lists;
Control, determine requirements for, and distribute materials and supplies, avoiding waste;
Verify and request supplies and linens according to weekly demand;
Supervise cleaning activities, laundry and waste collection, linen distribution, and bed release;
Supervise third-party service providers when necessary and conduct daily dispenser inspections;
Report activities and incidents to Coordination/Supervision and record them in the shift handover logbook;
Perform other related duties as requested.
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