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Job Summary: Citizen Experience is seeking an IT professional to develop, maintain, and support systems and applications, as well as provide technical support to users in a dynamic and innovative environment. Key Highlights: 1. Advance your career in a dynamic environment full of opportunities and constant challenges 2. Collaborate within a supportive, respectful, and creatively motivating team 3. Contribute to continuous improvement and technological innovation projects Citizen Experience is looking for an IT professional to join our team. Here, we are part of an Exceptional Team—where we support each other, respect one another, contribute meaningfully, motivate each other, and collaborate creatively. This is how our best ideas emerge. If you’re seeking to accelerate your career in an environment brimming with opportunities—where acceleration means not only advancing in roles and responsibilities but also tackling constant challenges—don’t miss this opportunity! **Responsibilities and Duties** * Develop, maintain, and provide support for internal systems and applications. * Assemble, configure, and maintain IT equipment. * Provide technical support to users, ensuring appropriate use of technological resources. * Analyze technical issues and propose efficient and sustainable solutions. * Contribute to continuous improvement and technological innovation projects. * Collaborate with multidisciplinary teams to ensure technical and functional alignment. * Monitor performance, quality, and security of solutions under your responsibility. * Conduct inspections and technical oversight of equipment, facilities, and infrastructure. * Support and monitor general maintenance activities, including civil, electrical, hydraulic, and building infrastructure areas. * Ensure compliance with technical standards, safety regulations, and quality requirements in maintenance and operations. **Requirements and Qualifications** * Completed education: Technical Course in Information Technology or related fields. * Experience with networks, computer maintenance, and Windows environments. * Knowledge of Windows Server, Active Directory, and support for peripherals such as printers. * Basic knowledge of building maintenance, including fundamentals of electricity, plumbing, civil construction, and general infrastructure. * Strong analytical skills for rapid diagnosis and resolution of technical problems. * Excellent communication, organizational skills, and ease in providing direct user support. * Proactive profile, capable of monitoring and supporting multidisciplinary technical activities. **Additional Information** **Additional Information:** **Compensation and Work Schedule** * **Salary: To be negotiated** **Work Schedule:** * **Monday to Friday** * **7:30 AM to 5:18 PM** **We offer a comprehensive benefits package designed for your well-being and daily convenience:** **Transportation Allowance** (6% employee contribution) **Birthday Day Off** – A full day just for you to celebrate however you like! **Health Insurance Plan** – Co-payment plan; employer covers the employee’s monthly premium. **Dental Insurance Plan** – Co-payment plan; employer covers the employee’s monthly premium. **Meal/food Allowance** – R$ 25.73 per day for meals. **Wellhub** – Take care of your body and mind through gyms and physical activities. **ZenKlub** – Emotional health support. **Life Insurance** – Because your safety and peace of mind matter to us. **Pharmacy Discounts** – Savings on medications and wellness products. **SESC Partnership**. **Work Location:** UAI Venda Nova – Av. Cristiano Machado, 11833 – Vila Cloris, Belo Horizonte – MG, 31744-108 We are **CiX – Citizen Experience**, a govtech dedicated to transforming access to public services—making citizens’ lives easier through innovative solutions, advanced technology, and greater efficiency. Our goal is to integrate physical and digital channels, delivering a seamless experience. Here, we value teamwork, innovation, and commitment to excellence. If you seek a dynamic workplace offering continuous learning opportunities and challenging projects, join our team! \#ForPeople
