Job Summary: We are seeking a Commercial Assistant to support sales activities, ensuring process efficiency and strong customer relationships. Key Highlights: 1. Essential support for sales activities and customer relationship management. 2. Opportunity to grow within a solid and innovative company. 3. Collaborative work environment and continuous learning about products and the market. **About Us** At CPE Tecnologia, we believe technology and knowledge transform the world. Since 1974, we have been a reference in geotechnology solutions, representing leading international brands and offering support, training, and courses that elevate industry standards across Brazil. If you seek to join a solid, innovative company committed to people and technological development, **grow with CPE!** **Description:** We are looking for a Commercial Assistant to support sales department activities, ensuring commercial process efficiency and strong customer relationships. The professional will support sales representatives, track orders, prepare proposals, and keep the CRM system updated. **Responsibilities:** * Structured lead qualification, understanding prospect profile and needs before handing over to the sales team; * Initial contact via phone, e-mail, or digital tools; * Scheduling qualified meetings and forwarding them to the sales team; * Monitoring sales representative follow-up to ensure continuity of the customer experience; * Supporting sales representatives throughout the sales process, including order tracking, proposal preparation, registration updates and finalization, order entry, and coverage of sales representative absences; * Recording and updating information in the CRM, maintaining lead history and status; * Collaborating with the sales team, supporting additional requests as needed; * Continuously learning about products, services, and the market; * Handling rejections and objections with resilience and motivation; * Demonstrating teamwork spirit and collaborative working ability. **Requirements for this position:** * Completed high school education (ongoing undergraduate studies in Administration, Commercial Management, or related fields is an advantage); * Prior experience in commercial roles; * Strong oral and written communication skills, with a professional attitude in customer service; * Basic knowledge of Microsoft Office Suite (Excel, Word, Outlook); * Organizational skills, attention to detail, and proactivity; * Ability to work effectively in teams and manage multiple simultaneous tasks. **What we offer:** * Health and dental insurance (for you and your family) * Flexible meal/food allowance; * Transportation allowance or fuel subsidy; * Birthday day-off; * Life insurance; * Wellhub.
João Silva
Indeed · HR
João Silva
Indeed · HR
