Commercial Assistant

Description

Job Summary: We are seeking proactive and empathetic professionals to join a team dedicated to personalized and humanized customer service, with a focus on customer management and prospecting. Key Highlights: 1. Personalized and humanized customer service 2. Team focused on and committed to results 3. Customer management and prospecting We seek professionals who enjoy challenges and wish to be part of a focused and results-driven team, delivering personalized and humanized service. **\*Main Responsibilities:\* * Support sales representatives in managing the customer portfolio * Monitor inactive customers and prospect new customers * Provide customer service via phone, e\-mail, and WhatsApp * Send promotional materials, product portfolios, and company presentations * Maintain and analyze the ABC curve **\*Technical Requirements:\* * Experience in customer service (Mandatory) * Basic knowledge of Microsoft Office (Excel) **\*Behavioral Competencies:\* * Effective communication: clarity, persuasiveness, and courtesy in verbal and written communication * Empathy: ability to understand and meet customer needs * Proactivity: initiative to contact customers, suggest solutions, and monitor processes **\*Job Information:\* \*CLT\* **\*• Working Hours:\* Monday to Friday, from 8:00 AM to 5:30 PM (1-hour lunch break) – 100% on-site **\*• Transportation Allowance:\* provided (no fuel allowance option) **\*• Meal Voucher:\* **R$ 25.00 per day** \*• Health Insurance:\* available after probation period **(90 days)** – Unimed \*• Birthday Day Off:\* time off on your birthday **\*• Longevity Bonus:\* R$ 1\.000,00 annually on company anniversary **\*• Initial Salary Range:\* R$ 2\.000,00 to R$ 2\.500,00 **(based on performance**) \*• Work Location:\* Av. Silviano Brandão, 2232 – Horto Neighborhood Job Type: Full-time CLT Compensation: R$1\.750,00 \- R$5\.900,00 per month Benefits: * Medical assistance * Meal voucher * Transportation allowance Work Location: On-site