Description
Job Summary:
A Technical Support professional for user support, equipment installation and configuration, network and system maintenance, and IT organization.
Key Highlights:
1. User technical support (on-site or remote)
2. Installation and configuration of computers and peripherals
3. Support for network and system maintenance
**Description and Responsibilities:**
**Schedule:** Monday to Friday, from 8 a.m. to 6 p.m., with a 2-hour lunch break
**Level:** Professional
**Employment Type:** Permanent – CLT
User technical support (on-site or remote)
Installation and configuration of computers, printers, and peripherals
Support for network and system maintenance
Control and organization of IT equipment
Assistance in creating user accounts and passwords
Recording and tracking of technical support tickets
Administrative and technical support to the IT team
**Requirements:**
Completed high school education (technical certification in IT is a plus)
Basic knowledge of:
Windows
Office Suite
Basic networking
Hardware
Strong communication and organizational skills
Ability to learn quickly
**Benefits:**
Life Insurance, Transportation Allowance, Meal Voucher