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ADMINISTRATIVE ASSISTANT

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: We are seeking a professional to join our Customer Success team, responsible for technical support, ticket registration, and customer portfolio monitoring. Key Highlights: 1. Technical Support Level 1 service and issue resolution 2. User guidance on equipment and systems 3. Customer portfolio monitoring Job Description: We are looking for a professional to join our Customer Success team. Please review the responsibilities and requirements below: Responsibilities: * Provide and resolve Technical Support Level 1 requests from external users. * Register and monitor tickets in the system. * Guide users on the proper use of equipment and systems. * Monitor the customer portfolio of end users. Requirements: * Strong communication skills and ability to work in a team. * Organizational skills and attention to detail. * Prior experience in customer support. * Basic knowledge of operating systems and networks. * Proactive problem-solving ability.

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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