Job Summary: This role is for a professional passionate about sales and building customer relationships, focused on supporting the sales team, conducting prospecting activities, and managing leads. Key Highlights: 1. Passion for sales and customer relationship building 2. Supporting the sales team and prospecting customers 3. Lead management and negotiation tracking With the purpose of driving business and people success, CIGAM acts as an agent of digital transformation, delivering innovation, technology, management, and information across the entire corporate ecosystem. We believe people are the protagonists of this change and understand that success is directly linked to everyone's happiness and appreciation. If you identify with this purpose and are passionate about sales and building customer relationships, join our team! **Responsibilities and Duties** * Support the sales team in their daily needs; * Conduct customer prospecting (via telemarketing, market research, satisfaction surveys, 0800, and web). * Receive and process lead emails and the sales department’s email inbox; * Distribute leads according to the salesperson distribution rule. * Process new customer referrals from internal and/or external sources, providing appropriate follow-up responses. * Monitor the “customer reserve” to retain those with negotiation potential; * Track negotiation progress with reserved customers via CRM. * Register customers in the system and keep them updated; **Requirements and Qualifications** * Currently pursuing a bachelor’s degree in Commercial Management, Administration, Marketing, or Social Communication. * Familiarity with Sales Engagement software, CRM, and ERP systems is a plus; knowledge of sales and negotiation techniques is also advantageous. **Additional Information** Benefits: Meal allowance; Transportation voucher; Wellhub; Corporate University, Development Pathways, Career Plan, Training Programs; Professional career investment through courses and certifications; Health plan support; Flexible working hours; Profit-sharing program; Life insurance; Hybrid work model; Equipment provision; Outstanding management practices — certified as a Great Place to Work by GPTW. **What does success mean to you?** Whatever your answer may be, we believe success is directly linked to happiness and appreciation for everyone. Therefore, we attribute the protagonism of all change to over 1,000 professionals who currently form the CIGAM team. Our Agents of Transformation are engaged individuals seeking new career challenges and, above all, aiming to make a difference. Professionals who believe evolution only happens through initiative, flexibility, and passion for what they do. Thus, we have built a determined, innovative, and client-ready team — making us one of the companies certified as a Great Place to Work by GPTW since 2008\.
João Silva
Indeed · HR
João Silva
Indeed · HR
