Receptionist

Description

**Full job description** * Provide initial reception services to patients, family members, and visitors of the institution. * Register and update patient data in the hospital information system. * Open patient service files and route them to the respective departments. * Verify personal identification documents, medical referral forms, authorizations, and health insurance plans. * Guide patients and their families regarding internal institutional service workflows. * Handle telephone inquiries and direct calls to the appropriate departments. * Organize the service queue according to institutional protocols. * Provide general information about operating hours, departments, and hospital services. * Assist in controlling patient and visitor access and movement within the facility. * Schedule appointments, exams, or procedures. * Maintain organization at the reception desk and ensure smooth service flow. * Accurately record information in the hospital information system, as well as operate hospital systems. (GERCON, GERPAC, TASY) * Report incidents or specific requests to the responsible departments. * Ensure humanized and welcoming service for all users. * Safeguard the confidentiality of patient information. * Assist in organizing departmental documents and administrative routines. * Adhere to institutional standards and service protocols. * Manage medical appointment schedules, consultations, and other procedures. * Perform hybrid, informative, and circulation-related reception duties. * Operate hospital information systems Availability for shift work; Profile: Empathy, teamwork, welcoming attitude, strong communication skills. Employment type: Permanent CLT contract *Interested candidates should send resumes to: curriculos@halvorada.com.br* Employment type: Full-time, 8:00 AM to 6:00 PM, Monday through Friday, Permanent CLT contract Compensation: R$1\.830,00 per month Benefits: * Free parking * Transportation allowance Work location: On-site Compensation: R$1\.830,00 \- R$1\.830,23 per month Benefits: * Free parking * Transportation allowance Work location: On-site