




Job Summary: Professional responsible for planning, delivering, and evaluating technical and behavioral training programs, ensuring effectiveness and alignment with organizational objectives. Key Highlights: 1. Leading BPO company with a people-oriented culture 2. Focus on continuous development and excellence in results 3. Real opportunities for professional growth Our client, **Konecta**, is a large-scale company and a reference in the **BPO** segment, recognized for its people-oriented culture, continuous development, and excellence in results. With strong investment in training, innovation, and internal growth, Konecta believes talent development is one of the key pillars for high team performance. **Responsibilities** Prepare and deliver technical and behavioral training Develop instructional materials and practical activities Assess employees' learning and performance needs Monitor training metrics and propose continuous improvements Align employee development with organizational objectives Ensure training programs are effective, dynamic, and tailored to the target audience Requirements: **Prerequisites** Currently pursuing or completed undergraduate degree Experience in training **Behavioral Profile** Strong communication, leadership, and organizational skills Ability to adapt content according to audience profile Proactivity, analytical mindset, and results orientation Problem-solving ability and capacity to thrive in dynamic environments Benefits **What Konecta Offers:** Market-competitive salary Transportation allowance Meal voucher Medical and dental plans Life insurance Childcare allowance (for children up to 24 months) Discounts with universities and educational institutions Real opportunities for professional growth and development TotalPass Bullla Card SESC membership Discounts at amusement parks


