[Field Service] Operational Control Assistant

Description

Job Summary: A passionate professional seeking to build a world of possibilities, responsible for auditing, consulting, evaluating, and verifying operational activities. Key Highlights: 1. Sector indicator auditing and analysis 2. Technical assistance to installers and registration correction 3. Evaluation and validation of Service Orders and dynamic inventory **Welcome to your connection with the future!** We are a company born in the interior of Minas Gerais, growing by cultivating dedication and entrepreneurship at the core of our DNA. We have expanded to other regions and today operate in over 100 locations across the state, where we have established ourselves as a reference in telecommunications services, committed to delivering excellence in connectivity for our customers. If you are a passionate professional who loves what you do and seeks to build a world of possibilities, we want to connect with you! **Responsibilities and Duties** These will be your challenges as an **Operational Control Assistant**: * Audit completed sector activities through indicator analysis; * Consult and correct registrations, providing technical assistance to installers; * Evaluate and validate Service Orders; * Verify dynamic inventory levels of installers and assistants; * Assess technical assistance execution and coordinate follow-ups with the responsible supervisor. **Requirements and Qualifications** **Do you identify with our challenge? You're just one step away! Review the requirements and come on board!** * Completed high school education; * Basic knowledge of Microsoft Office Suite; * Experience with administrative routines. **Additional Information** **Working Hours:** * Monday to Friday, 8:00 AM to 6:00 PM; * Every other Saturday, 8:00 AM to 5:20 PM; holidays scheduled on rotation. **Our Benefits:** * Meal Allowance or Food Allowance; * Medical and dental assistance; * Wellhub; * Discounts on Internet plans; * Transportation Allowance; * Life insurance; * Childcare allowance; * Assistance for dependents with disabilities; * Deezer discount; * Free access to the Skeelo app: a virtual library with over 250,000 books. **What are you waiting for? Join us as a \#Valeneter ** For over 25 years, we have set a standard of **excellence in the telecommunications market** in Minas Gerais. With our own network exceeding 17,000 km, we operate a robust infrastructure offering **fiber-optic internet**, **landline telephony**, **subscription TV**, **security**, and **digital transformation**, serving over 120 locations and connecting more than 200,000 customers. We are proud to be the **2nd largest Internet provider** in Minas Gerais and among the **top 20 in Brazil**, according to Anatel’s ranking. Our team of over one thousand employees forms the foundation of our success. We are driven by our commitment to **innovation**, quality, and excellence in customer service. We value an environment that fosters **personal and professional development**, always guided by our core values.