Collections Agent

Description

Job Summary: A law firm is seeking an Operational Assistant to support commercial and collections routines, organizing processes and assisting with client communication. Key Highlights: 1. Support for the sales team and follow-up on client contacts 2. Execution of administrative collections and updating spreadsheets 3. Assistance in general administrative tasks related to the commercial/financial area Our law firm seeks an Operational Assistant to support commercial and collections routines. This position is essential to ensure smooth operations within the department, organizing processes, assisting with client communication, and supporting the team in administrative and financial tasks. Key responsibilities include: Supporting the sales team in organizing and following up on client contacts; Conducting administrative collections (via phone, WhatsApp, and e\-mail) for amounts agreed upon with clients; Updating financial control spreadsheets and internal reports; Entering data into the firm's management system (clients, payments, negotiation statuses); Issuing payment slips, invoices, and tracking payment confirmations; Assisting in general administrative tasks related to the commercial/financial area. Requirements: Completed high school education (preferably pursuing a bachelor’s degree in Administration, Accounting, Law, or related fields); Organizational skills, attention to detail, and strong communication abilities; Proficiency with spreadsheets and systems (Excel, Google Sheets, etc.); Proactivity and commitment to deadlines and goals; Preferred: prior experience in collections, administration, or commercial support. Advantages: Experience working in law firms, financial departments, or collections departments; Basic knowledge of legal terminology and financial procedures; Strong interpersonal and telephone negotiation skills. Minimum Education Level: High School (Secondary Education) * Transportation Allowance * Gympass * Career Development Plan