Job Summary: Join us in creating amazing experiences for customers as a Customer Service Assistant at a leading automotive company, with a focus on organization and communication. Key Highlights: 1. Passion for customer service 2. Working for a large company 3. Creating beautiful experiences for customers Are you passionate about customer service? Would you like to work for a large company? Then join us in creating beautiful experiences for our customers! Apply now for our Customer Service Assistant opportunity. We’d love to meet you! **Responsibilities and Duties** * Verify and organize service schedules across units; * Coordinate appointments with the technical team to ensure efficient service delivery; * Keep customers informed about appointments and any changes; * Monitor appointment flow and prepare prospecting spreadsheets when necessary; * Perform other related tasks assigned by immediate management. **Requirements and Qualifications** * Completed high school education; * Proficiency in creating and analyzing spreadsheets is required; * Experience in customer service; * Knowledge of scheduling systems and workflow tracking is a plus. **Additional Information** **Work Location:** **Working Hours:** **Salary: if applicable to the job posting** **Benefits** * Transportation allowance; * Meal allowance; * Health insurance; * Dental insurance; * Life insurance, with no employee deduction; * Various partnerships and agreements (universities, language schools, etc.); * “Welcome Baby” Program; * “I Recommend Roma” Program; * Partnership with SESC, offering access to theaters, hotels, tours, and other activities; * Discounts on products and services offered by Group companies. We are one of Brazil’s largest automotive companies! With over 40 years of history, we’ve mastered the transition from “*uai*” to “*caraca*”, accelerating across two- and four-wheeled vehicles in Minas Gerais and Rio de Janeiro states. We operate more than 40 units representing brands including Fiat, Ford, Yamaha, Citroën, Peugeot, Renault, Jeep, Toyota, Volkswagen, and RAM. Our large administrative headquarters serves as a benchmark for modernization. We continue innovating through business management that prioritizes customer satisfaction and employee appreciation. We invite you to explore our career opportunities. \#JoinRoma