Internship - Guest Relations

Description

Job Summary: Guest Relations Internship at the Copacabana Palace for students of Tourism or Hospitality Management, focused on luxury hospitality and professional development. Key Highlights: 1. Experience in luxury hospitality at the iconic Copacabana Palace. 2. Learning the highest service standards (LQA). 3. Practical exposure in an international and multicultural environment. **GUEST RELATIONS INTERNSHIP** \- Students of Tourism \& Hospitality Management Begin your professional journey at one of the world’s most iconic and admired hotels! The **Copacabana Palace**, a Belmond Hotel, named **the** best hotel in South America and the 11th best in the world by *The World’s 50 Best Hotels 2024*, embodies tradition, excellence, and impeccable hospitality. We are seeking **students of Tourism or Hospitality Management** who wish to learn from the best, experience the world of luxury hospitality, and contribute to delivering unique experiences to our guests. What you will learn and experience:* **Service Standards (LQA):** the highest level of luxury hospitality; * **English language practice:** in an international and multicultural environment; * **Systemic understanding of hospitality:** learning how each department connects to create excellence; * **Experience in luxury hospitality:** hands-on experience at the global benchmark hotel for hospitality. * Knowledge and practice of the **operational system** used by the world’s finest hotels; **Requirements** * Currently enrolled in an undergraduate program in Tourism or Hospitality Management * Availability to intern from 3:00 PM to 10:00 PM\. * Fluent English (will be tested) **Benefits** * + Internship stipend + Transportation allowance + On-site meals + Life insurance + Birthday day off + Psychological support (Integradora) + Discounts at the hotel’s restaurants, spa, and boutique. + Belmond Discovery Program: upon completing 2 contracts (12 months), the intern receives 3 complimentary nights at Hotel das Cataratas (Foz do Iguaçu), including a companion and breakfast, plus 75% discount on A\&B. We strive to create an environment where our colleagues can thrive both personally and professionally. With a commitment to your continuous development, you’ll have the opportunity to learn and grow alongside some of the industry’s most talented individuals. Join us and help create unforgettable moments for our guests, communities, and each other. **This is your moment. Apply today!** https://careers.belmond.com **About Us** A timeless refuge at the heart of a vibrant city. A cosmopolitan lifestyle meets old-world glamour at the Copacabana Palace. Iconic bars, Michelin-starred restaurants, and a spa all await discovery within its art deco walls. Begin your professional journey in hospitality at the Brazilian seaside icon with over a century of history. **Belmond \& the LVMH Family** At the Copacabana Palace, we proudly belong to LVMH and the global collection of Belmond hotels, trains, and river cruises — all creating exceptional experiences worldwide. When you join our property, you become part of a global family of historic hotels and stunning destinations, where our colleagues sit at the heart of the Belmond experience.