HOSTESS

Description

Job Summary: The professional will greet and welcome guests in food and beverage areas, extend a warm welcome, provide personalized service, and promote sales of menu items. Key Highlights: 1. Greet and welcome guests promptly 2. Provide personalized service and information about the hotel 3. Promote sales of menu items Company Description The Grand Mercure Rio de Janeiro Copacabana belongs to the Accor Hotels group. The hotel is located directly opposite Copacabana Beach, near Ipanema and Leblon beaches. It offers easy access to Rio de Janeiro’s main tourist attractions, as well as shopping centers, malls, theaters, and restaurants. Job Description Greet and welcome guests promptly in food and beverage areas, contributing to service quality and continuous improvement of guest satisfaction levels; warmly greet guests; provide personalized service to guests and customers, offering various information about the hotel (services, operating hours, etc.); promote sales of menu items according to each customer’s profile. Qualifications Fluent English. Specific knowledge relevant to the role. Friendliness, Proactivity, Communication skills, Agility, and Attention to detail. Additional Information Benefits: Transportation Allowance, Dental Plan, On-site Meal, Medical Plan, Group Life Insurance, and Pharmacy Reimbursement. Work Schedule: 6 days on, 1 day off