Operational Supervisor

Description

Job Summary: Lead and supervise field teams responsible for the installation and maintenance of water meters and telemetry systems, ensuring compliance and safety. Key Highlights: 1. Leadership and operational team development 2. Focus on innovation and sustainability 3. Ethical and inclusive organizational culture **We were founded in 2017 with the purpose of becoming Brazil's best sanitation company.** Today, we operate in multiple municipalities and Brazilian states, aiming to contribute toward nationwide universal access to water and sewage services. Our business model is based on concessions and public-private partnerships (PPPs). We are one of Brazil’s leading sanitation companies, serving communities of all sizes and reaching millions of people. Innovation, sustainability, value creation, and customer satisfaction are core elements of our organizational culture. Join us in this transformation! **Location: Casa Shopping: Avenida Ayrton Senna - 2150 - Jacarepaguá - RJ.** **Responsibilities and Duties** * Supervise activities related to the installation and replacement of mechanical and electronic water meters of various diameters, ensuring proper execution by field teams. * Ensure field teams install and maintain telemetry systems, guaranteeing equipment operates correctly. * Standardize meter boxes according to technical specifications, verifying field team installations for compliance. * Ensure all field activities comply with occupational health and safety regulations and guidelines, fostering a safety culture within the team. * Lead and develop the operational team, promoting engagement, technical training, and goal achievement. * Plan and monitor operational results, tracking performance indicators and implementing corrective actions when necessary. * Identify failures and non-conformities in executed services, guiding teams on correction and recurrence prevention. * Ensure compliance with technical standards, operational procedures, and contractual requirements. * Prepare production, performance, and incident reports, presenting analyses and outcomes to management. * Conduct onboarding, technical training, and continuous development processes for the operational team. **Requirements and Qualifications** * Completed undergraduate degree; * Preferred: Undergraduate degree in Civil Engineering, Maintenance Engineering, Sanitary Engineering, or related fields. * Advanced Microsoft Office proficiency; * Proven experience supervising field teams in water metering, sanitation, or utility sectors. * Skills in operational performance planning and control, with emphasis on KPIs and targets. * Willingness to work both in the field and in the office. At Iguá Saneamento, we value diversity in all contexts and strive to foster an ethical and inclusive culture. As a company and as a team, we pursue equity and respect all forms of diversity (gender, persons with disabilities - PwD, LGBTQIAPN+, ethnic-racial background, beliefs, and generations). Join this change—we believe in the power of every individual to drive transformation! **Additional Information** **Our Benefits** Here, we care for our people throughout every stage of their journey as employees. Discover what we offer: Health, Well-being, and Quality of Life * Health insurance plan extendable to dependents * Dental insurance plan extendable to dependents * Telemedicine service * Emotional Health Program with free psychological counseling * Annual flu vaccine at no cost to employees * Preventive and chronic disease management programs, promoting healthy habits * Access to a network of accredited facilities such as gyms and studios (TotalPass) * Partnership and discount network for products and services * Internal quality-of-life programs: “Mente Leve” (emotional health), “Convivendo” (support for employees with chronic conditions), “Enxuga” (healthy habit promotion), and “Melhor Maternidade” (support for pregnant employees and dependents, and children up to 2 years old) * Life insurance Family and Personal Support * Extended maternity leave (180 days) and paternity leave (20 days) Food * Meal allowance * Cafeteria or meal voucher (depending on operation) * Special Christmas voucher (in gift basket or food/meal card format, depending on unit) Mobility * Transportation allowance or parking (per internal policy and job location) Financial Incentives * Market-competitive salary * PLR – Profit and Results Sharing * Payroll-deductible loan Development and Career * Corporate University with learning paths * Targeted mentoring programs * *Benefits may vary by unit, position, or employment regime, subject to eligibility criteria; further details will be provided.* #### **In 2017, we were born with a purpose: to be the BEST sanitation company FOR Brazil.** Since then, we have established ourselves as one of the country’s leading companies in the sector, operating across six Brazilian states (Alagoas, Mato Grosso, São Paulo, Paraná, Rio de Janeiro, and Sergipe), benefiting millions of people through our concessions and public-private partnerships. We commit to delivering improved quality of life and health to the populations we serve—through responsible, excellence-driven delivery of treated water and collection, conveyance, and treatment of sewage services. More than just a business activity, we view basic sanitation universalization as a large-scale commitment—to life, to people, to the environment, to our partners, and to Brazil’s sustainable development. This purpose guides our decisions and reinforces our daily commitment—drop by drop. Our identity is defined by an innovative DNA that fosters a welcoming, respectful, and learning-rich environment—generating positive societal impact. Valuing and respecting differences is part of our culture, promoting ethical and inclusive practices and a psychologically safe environment for women, persons with disabilities, Black individuals, LGBTQIA+ people—regardless of beliefs, age, or any other social or identity marker. We seek equity and respect within our teams and believe in the strength of each individual to drive transformation. We already exceed **2,800 employees**, and continue expanding our reach. Have you ever asked yourself what your purpose is—and what story you want to write for your life and career? Have you always dreamed of playing a leading role and positively impacting thousands of lives? Here, you can be part of this transformation. **#JoinIguá** Let’s build a better future—together, Iguá Saneamento.