Description
Job Summary:
Front Desk Agent at a luxury hotel, responsible for greeting and assisting guests, providing information, resolving inquiries, and ensuring a positive guest experience.
Key Highlights:
1. Greet and assist guests in a friendly and efficient manner
2. Provide information about the hotel, its services, and the surrounding area
3. Ensure a positive and welcoming experience for guests
The **Hotel Lifestyle Laghetto Collection**, located in Barra da Tijuca, is currently seeking a Front Desk Agent.
**Responsibilities:**
The Front Desk Agent is responsible for greeting and assisting guests in a friendly and efficient manner, performing check-in and check-out procedures, providing information about the hotel, its services, and the surrounding area, answering telephone calls, registering requests in the system, resolving inquiries and handling complaints, as well as ensuring a positive and welcoming experience for guests throughout their stay.
**Schedule:** Rotating 6x1 schedule
**1 position:** 3:00 PM to 11:20 PM
**1 position:** Relief staff
Employment Type: Permanent CLT contract
Compensation: R$2.900,00 per month
Benefits:
* Medical insurance
* Dental insurance
* Fuel allowance
* Basic food basket
* Commercial agreements and discounts
* Free parking
* Transportation voucher
Experience:
* Hotel Front Desk Agent (Mandatory)
Languages:
* Spanish (Mandatory)
* English (Mandatory)
Work Location: On-site