Administrative Assistant

Description

Job Summary: Bradesco Seguros Group seeks proactive, responsible, and committed professionals to perform administrative routines and customer service while ensuring compliance and continuous process improvement. Key Highlights: 1. Performing administrative routines and customer service 2. Ensuring compliance with LGPD and security policies 3. Contributing to process improvement Bradesco Seguros Group is an insurance conglomerate within the Bradesco Organization, operating nationwide across multiple lines of business in Insurance, Capitalization, and Open Complementary Pension. It comprises companies with strong market representation in their respective segments: Bradesco Seguros, Bradesco Saúde, Bradesco Auto/RE, Bradesco Vida e Previdência, Bradesco Capitalização, Mediservice, and Novamed. We are constantly seeking individuals aligned with our purpose—those passionate about impacting lives and building rewarding careers. All individuals are welcome. We value Diversity, Equity, and Inclusion, recognizing that they foster personal and professional growth, broaden our capacity for understanding, and promote respect for individuality and human privacy. Bradesco Seguros Group aims to expand dialogue, awareness, sensitivity, and mobilization around Diversity, Equity, and Inclusion. Learn more about our initiatives. Do you identify with us? Then apply now to participate in our selection process and become part of our story! **What You Need:** Bachelor’s degree completed or in progress in Administration, Commercial Management, Business Process Management, or related fields; Proficiency in Microsoft Office suite; Experience in administrative routines and customer service; Ability to work with customer service and demand management systems; Proactive, responsible, and deadline-oriented profile. **What You Will Deliver:** Accurate receipt and handling of requests received through customer service channels; Tracking and routing of requests to responsible departments; Ensuring process compliance with LGPD and information security policies; Preparation of administrative reports and controls; Meeting established deadlines for request resolution; Organizing and archiving documents and records; Supporting internal departments in resolving requests and incidents; Contributing to improvements in customer service and administrative processes. **Work Location:** Rio de Janeiro – RJ **Work Model:** Hybrid **Working Hours:** Monday to Friday – 8:00 AM to 5:00 PM **Our Benefits:** Transportation Allowance; Meal Allowance; Food Allowance; Medical and Dental Assistance; Childcare or babysitting allowance for your children; TotalPass; Viva Bem Program; Birthday Day Off (on your birthday or during your birth month); Profit Sharing; Life Insurance; Private Pension Plan; Exclusive discounts on insurer products; Banking Services Package; Opportunity to participate in Volunteering Programs; Courses supporting personal and professional development; Incentives for university and language courses through partner institutions; Access to recreational clubs located in SP and RJ; Internal social network featuring engagement activities and special rewards; Advantage Club offering discounts and/or cashback with partners including pharmacies, gyms, stores, and services. Follow us on social media: **@bradescoseguros** \#LI\-VM1 \#LI\-Hibrid