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Job Summary: Professional responsible for coordinating international air export/import shipments, providing technical and operational support to clients, and ensuring legal compliance. Key Highlights: 1. Coordinate international air shipments 2. Provide technical and operational support to clients 3. Ensure legal and customs compliance Description: Prerequisites:* Bachelor's degree completed or in progress; * Intermediate to advanced English — will be tested; * Prior experience as a freight forwarder, specifically in air export/import; * Proficiency in key export documents and processes, including knowledge of Incoterms and customs regimes; * Intermediate Spanish — would be an advantage; * Customer service experience — would be an advantage. Main Challenges: * Coordinate international air shipments from pickup to final delivery, adhering to deadlines agreed upon with the client; * Communicate with exporting clients, providing technical and operational support throughout all stages of the process; * Request and verify required export documentation (commercial invoice, packing list, certificate of origin, destination-specific documents, etc.); * Prepare and issue documents such as HAWB/MAWB, booking confirmations, shipping instructions, and pre-arrival notifications; * Ensure compliance with legal and customs requirements, including coordination with customs brokers, SEFAZ, and the Brazilian Federal Revenue Service, when necessary; * Monitor cargo status and keep internal systems updated with accurate information; * Control operational costs and record expenses in the system for billing and financial tracking; * Proactively resolve issues, focusing on swift solutions and clear communication with all parties involved in the logistics chain. 2512230202491881964
