SUPERVISOR 1

Description

Job Summary: Professionals supervise teams, manage contracts, develop schedules, estimate material costs, and ensure service excellence, in addition to performing personnel management and implementing new contracts. Key Highlights: 1. Team and contract management 2. Development of schedules and budgets 3. Personnel management and implementation of new contracts ### **JOB DESCRIPTION** \*\*\*\*\*\*ALL OUR POSITIONS ARE ELIGIBLE FOR PERSONS WITH DISABILITIES AND INSS-REHABILITATED INDIVIDUALS.\*\*\*\*\*\* * Work under direct supervision, receiving guidance throughout all activity phases, requiring sufficient training and experience to perform the simplest tasks associated with the position; * Supervise teams assigned to contracts—either fixed or mobile—ensuring they begin their activities properly equipped with appropriate attire, equipment, and required materials, assigning responsibilities and duties for executing operational processes according to established standards and protocols; * Monitor mobile teams, floor treatment, landscaping, and post-construction services; develop schedules and ensure service delivery complies with client requirements and established deadlines; * Conduct site visits, collect data for budgeting, obtain quotations for required service materials, negotiate prices and timelines with suppliers and clients; * Maintain contact with contract managers under your responsibility, respond to their requests, set priorities, propose solutions to issues, ensuring proper execution of planned activities according to operational standards; * Supervise the contract under your management, verify schedule and routine execution, implement adjustments and suggestions upon approval by the operations manager and in accordance with client needs; * Provide individual or group guidance to employees, assess disciplinary conduct and technical performance, taking appropriate actions per the code of conduct; * Integrate newly promoted or hired leaders by developing and delivering technical and operational training aimed at developing them according to contract requirements; * Support preparation of work schedules and staff rotation, vacation planning, overtime control, recording such information in designated documents and/or spreadsheets, ensuring daily team presence at workstations; * Identify employees with suitable profiles for internal selection processes; * Perform administrative contract activities related to controls, when necessary; * Ensure scheduled trainings are conducted, inform relevant departments of operational needs, arrange employee release for participation, and guarantee correct application of established procedures; * Participate in trainings, lectures, projects, meetings, and changes promoted by ApoioEcolimp, assessing the need to replicate information to subordinates; * Ensure the new employee checklist process is carried out as per established routine, clarifying disciplinary rules, work instructions, safety regulations, and sector tours to support proper onboarding; * Issue descriptive reports regarding site visits and operational progress across contracts; * Inspect facilities, evaluating overall cleaning conditions considering executed routines and schedules, providing guidance and monitoring Cleaning Supervisors or Team Leaders; * Manage material costs by checking inventory control, placing supply orders, controlling expiry dates, monitoring stock quantity and storage conditions to meet contract requirements; * Participate in activities and documentation required for CIPA organization within the contract; * Monitor contract personnel management results (absences, medical certificates, leaves of absence, and terminations) through records and controls, arranging staff allocation to cover sector absences and ensuring appropriate handling; * Perform monthly financial reporting, document collection, and data entry into the system, while supervising timekeeping record completion and organization; * Control employee documents and records (PGR, PCMSO, CIPA, Product Technical Sheets, Technical Records, Employment Documentation), complying with occupational safety regulations and current legislation; * Support personnel management by handling conflict resolution to ensure synergy among teams under your responsibility; * Assist in implementing new contracts nationwide, as needed or requested by hierarchical management, conducting training and allocating new teams, assessing client requirements and distributing routines to meet expectations and ensure service excellence; * Attend judicial and administrative hearings as company representative (preposto), if requested by the legal department; * Perform related duties according to competencies, upon request from immediate supervisor. ### **JOB REQUIREMENTS** * Computer skills – Microsoft Office suite; * Knowledge of administrative processes and routines; * Basic knowledge of Labor Legislation – CLT; * Ability to develop schedules and work rosters; * Experience in personnel management and team leadership; * Technical knowledge of hospital hygiene processes; * Knowledge of descriptive report writing. * Familiarity with administrative routines for hospital cleaning contracts; * Knowledge of hospital accreditation processes; * Knowledge of waste control; * Ability to create charts, quantitative reports, and electronic spreadsheets; * Basic knowledge of inventory control and organization. ### **ADDITIONAL INFORMATION** **Contract:** CLT