We are seeking a professional to work at the shopping center's reception and customer service desk, playing a fundamental role in the experience of customers, store tenants, and visitors. The position requires an organized, proactive, committed individual with excellent professional demeanor, given the operation’s high intensity and the large daily volume of customer interactions. **Key responsibilities:** * Provide in-person public service; * Offer support and guidance to customers and store tenants; * Handle customer service (call center) requests; * Record and track incidents and requests; * Provide telephone and WhatsApp support; * Assist with shopping center initiatives, campaigns, and events; * Manage lost-and-found items; * Support administrative routines within the customer service area. **Requirements:** * Completed high school education; * Strong verbal and written communication skills; * Experience interacting with the public; * Organizational skills, courtesy, and sense of responsibility; * Basic knowledge of Microsoft Office suite; * Prior experience in reception, call center, or customer service is desirable. **Desired profile:** * Proactivity and dynamism; * Ability to handle multiple simultaneous tasks; * Commitment and punctuality; * Problem-solving orientation and attention to detail; * Teamwork skills. **Working hours:** Monday to Friday, from 09:00 to 18:48. Compensation: R$1.940,68 per month Benefits: * Medical assistance * Dental assistance * Life insurance * Meal allowance * Food voucher * Transportation voucher Selection question(s): * Do you have experience as a receptionist or call center attendant? * Please indicate your neighborhood of residence. Education: * Completed high school (preferred) Work location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
