KNOWLEDGE MANAGEMENT SPECIALIST

Description

Job Summary: A professional to work in knowledge management, developing methodologies, structuring repositories, and leveraging digital tools and AI to optimize information dissemination. Key Highlights: 1. Knowledge Management and Innovation with AI 2. Development of knowledge methodologies and structures 3. Collaborative environment focused on development **Responsibilities and Duties** * Define criteria for identifying critical processes, competencies, and knowledge to strengthen knowledge management practices. * Structure and maintain an updated organizational Knowledge Map. * Apply the corporate methodology for identification, collection, cataloging, storage, and dissemination of knowledge. * Structure and maintain institutional knowledge repositories, ensuring information organization and standardization. * Administer and ensure governance of the Knowledge Management Portal (SharePoint or equivalent system), guaranteeing version control, curation, workflow standardization, and database maintenance. * Consolidate and document lessons learned, best practices, and strategic technical materials. * Utilize digital tools and artificial intelligence resources for organizing and systematizing technical content. * Define and monitor knowledge management performance indicators, proposing continuous improvement actions. * Structure and conduct technical mentoring and knowledge transfer programs. * Lead workshops, training sessions, and presentations on knowledge management. * Draft institutional communications related to area initiatives. * Support the structured dissemination of relevant knowledge across various company departments. * Provide methodological support for organizational improvement projects. * Contribute to document standardization, deliverable tracking, and portfolio information consolidation. * Assist in organizing and formalizing lessons learned and post-project documentation. **Requirements and Qualifications** * Completed Bachelor’s degree in Administration, Production Engineering, Economics, or related fields. * Postgraduate degree preferred in: Knowledge Management, Corporate Education, Process Management, or Project Management. * Minimum 4 years of experience in: Implementing or operating knowledge management in organizations, Process modeling and improvement, Providing methodological support for organizational projects and transformation initiatives. * Technical Requirements: Process Modeling (BPMN), Bizagi or similar tool (proficiency required), KPI knowledge, Basic project management concepts, Microsoft Office Suite (proficiency required), SharePoint (preferred), Familiarity with digital tools and AI applications for technical content generation. **Selection Process Steps** * Application * Assessments * HR Interview * Requirements Validation * Technical Interview * Hiring **Welcome to the Infotec World!** We are Infotec Brasil, a nationally recognized company specializing in service outsourcing, business process outsourcing (BPO), and workforce solutions. In 2025, we celebrate 40 years of excellence, serving the Oil & Gas, Energy, Mining, and Steel industries. Our purpose is to enable our clients to focus on their core strategies while we manage operational efficiencies. To achieve this, we seek professionals eager to make a difference, grow, and innovate alongside us. If you are passionate about challenges, continuous learning, and wish to join a dynamic, collaborative, and transformative culture, come experience the **\#BlueAndOrangeCulture**. At Infotec, employees are the protagonists of their own journey. We offer a comprehensive ecosystem of support, development, and recognition, including: * Employee Support Center (CAC): Human-centered support from onboarding through daily operations; * Infotec Academy: Technical and behavioral learning paths fostering continuous development; * My Recognition: Our gamified platform that acknowledges and values individual and collective achievements, also serving as an active internal communication channel; * Collaborative, agile, and results-oriented environment; * Genuine growth opportunities based on meritocracy; * Active diversity and inclusion policy, respecting and valuing diverse backgrounds, origins, and perspectives; * Projects with major national companies, focused on operational excellence. **\#JoinTheTeam**