Description
Job Summary:
Perform laboratory tests, inspect samples, handle materials and equipment, record complaints, and issue data for test reports.
Key Responsibilities:
1. Conduct tests according to scope and competence
2. Handle non-conformities and issue data for test reports
3. Collect and preserve field samples for analysis
Conduct tests according to the laboratory's scope
and your competence as defined in the
competency matrix; Inspect received samples and
validate them; Handle, inspect, transport, and
store reference materials and
equipment; Record and address technical
complaints from customers; Address non-conformities
when already registered by the quality
control department; Issue final data for the preparation of
test reports for approval by the Operations Manager;
Collect and preserve field samples for analysis following sampling procedures;
Verify service coverage to the customer during sample collection; Receive
customer complaints in the field and
forward them to the quality management system
for handling; Package samples and bring
them to the laboratory for analysis