Telemarketing Agent

Description

Job Summary: Responsible for customer service and sales of services via telemarketing, scheduling appointments for clients, and providing support regarding scheduling and service-related inquiries. Key Highlights: 1. Customer service and sales of services via telemarketing and WhatsApp 2. Assistance and support for patients and customers 3. Scheduling organization and provision of information Job Description: This position is in the Sales area via telemarketing. You will be responsible for delivering customer service and selling our services, scheduling appointments with potential customers via the company's WhatsApp and telephone. Responsibilities: Provide customer service via phone calls and chat (WhatsApp); assist patients with inquiries; support other tasks relevant to this role. * Conduct customer service and scheduling, aiming for prompt customer response; * Operate and update the system with information regarding customer interactions; * Handle customer service issues or escalate to second-level support as needed. * Organize professionals' schedules and confirm appointments with customers via phone or chat, identifying and addressing their needs. * Clarify inquiries, provide information about schedules and services, enter information into the system, and perform registration and updating of customer data. Employment Type: Full-time CLT Salary: R$1\.621,00 \- R$1\.912,11 per month Benefits: * Transportation allowance Work Location: On-site