Description
Job Summary:
We are seeking a thoughtful and proactive receptionist to join our integrative health team, responsible for providing warm customer service and managing appointment scheduling.
Key Highlights:
1. Focus on integrative health and well-being
2. Warm and professional customer service
3. Environment that values organization and proactivity
We are looking for a thoughtful, organized, and proactive receptionist to join our team! If you enjoy caring for people, possess a welcoming demeanor, and resonate with integrative health and well-being, this opportunity may be right for you.
**Key Responsibilities**
* Handle initial contact with leads (via WhatsApp and phone);
* Direct patients to the appropriate workflows;
* Organize and monitor appointments and consultation confirmations;
* Ensure patients receive all necessary instructions before and after consultations;
* Keep medical records and registrations up to date;
* Serve as the liaison between patients and clinic departments;
* Guarantee a warm and professional experience from the first contact through post-consultation.
**Requirements**
* Completed high school education
* Experience in customer service or reception (clinical experience is a plus);
* Proficiency in WhatsApp Business and fast typing skills;
* Strong written and verbal communication skills;
* Welcoming, organized personality with attention to detail;
* Proactivity and ease in interacting with diverse patient profiles.
Employment Type: Full-time CLT
Salary: R$1\.518,00 per month
Benefits:
* Meal allowance
* Transportation allowance