Description
Job Summary:
We are seeking an analytical, empathetic professional focused on customer service excellence in the insurance sector, solving problems and simplifying customer experiences.
Key Highlights:
1. Analytical profile and problem-solving skills
2. Focus on simplifying the customer experience
3. Values empathy and excellence in customer service
**Want to build a future with us?**
**If you have an analytical mindset, enjoy solving problems, and constantly strive to simplify the customer experience, this opportunity is for you.**
**We value detail-oriented professionals with an empathetic attitude and a focus on customer service excellence, especially in the insurance sector.**
**\#JoinTP**
**Responsibilities and Duties:** Relationship support, complaint handling, statement inquiries, and card activation services including: credit assistance; debit support; document verification; card management; card integration; retail support.
**Working Hours:** Between 5:00 AM and 9:00 PM
**Schedule:** 5 days on / 2 days off \- Rotating days off \| **Work Shift:** 8 hours and 12 minutes
**Work Mode:** On-site \| **Work Location:** Parnamirim \- RN
**What We Are Looking For (Requirements):**
Must be of legal age;
Completed high school education;
Availability to work at the Parnamirim \- RN campus;
Strong persuasive communication skills.
**Thank you for your interest in joining TP — best of luck!**