Operations Assistant - Installation

Description

Job Summary: The Installation Operations Assistant will support the Operations and Monitoring team by scheduling appointments and supervising vehicle tracker installations, ensuring quality and efficiency. Key Highlights: 1. Organization and supervision of vehicle tracker installations. 2. Technical support and quality assurance in installation processes. 3. Work with operational routines and vehicle technology. We are seeking an Operations Assistant \- Installation to strengthen our Operations and Monitoring team in Belo Horizonte/MG. If you are organized, enjoy working with operational routines, and are passionate about vehicle technology, this could be the perfect opportunity for you!?? Your main responsibilities will be: Scheduling and supervising vehicle tracker installations with our technical network; Supporting technicians during installation and device testing processes; Ensuring the entire process is carried out with quality and in accordance with Getrak standards; Recording and tracking service requests using Excel and Google Sheets.?? Your role will be to ensure every installation occurs efficiently, with quality, and with full focus on the customer experience. Do you identify with this position? Then register now and become a Getraker! ?? **Main Responsibilities:** ? Schedule vehicle tracker installations with the technical team, organizing the service coverage network;? Monitor service status via the internal system, ensuring installations occur as planned;? Ensure technicians perform services correctly, following company standards;? Conduct basic tests jointly with technicians to validate tracker functionality at the time of installation;? Update records and forms related to installations and tests using Excel and Google Sheets;? Record and track performed maintenance activities to ensure correct payment to technicians;? Identify and report potential issues in scheduling or installation execution, seeking prompt solutions;? Maintain constant communication with the technical team to ensure smooth service delivery;? Organize and keep service-related files and data up to date. **Technical Requirements:** ? Proficiency in spreadsheets (Google Sheets and/or Excel).? Completed high school education. **Behavioral Profile:** ? Strong written communication skills. **Minimum Education Level:** High School (Secondary Education)